Privacy Policy

Utsuwa-ya Mahoro (hereinafter referred to as "the Store") recognizes the importance of our customers' personal information and handles it appropriately based on the following policy.

1. Acquisition of Personal Information

The Store acquires personal information such as name, address, phone number, and email address when customers place an order, make an inquiry, or register for a newsletter.

2. Purpose of Use of Personal Information

The acquired personal information will be used for the following purposes:

・Shipping ordered products and related communications

・Responding to inquiries

・Providing information about products, exhibitions, and services (e.g., newsletters)

・Analyzing and improving services

3. Provision of Personal Information to Third Parties

The Store will not provide personal information to third parties without the consent of the individual, except as required by law.

However, information may be provided to shipping companies to the extent necessary for product delivery.

4. Management of Personal Information

The Store will take appropriate security measures to prevent leakage, loss, or damage of personal information.

5. Use of Cookies, etc.

The Store's website may use cookies to improve services and convenience.

This does not involve acquiring information that identifies individuals.

6. External Services

The Store may use external services for payment processing, access analysis, etc.

Information in these services is managed according to the privacy policy of each service provider.

7. Disclosure, Correction, and Deletion of Personal Information

If an individual requests disclosure, correction, or deletion of their own personal information, we will respond appropriately.

8. Compliance with Laws and Review

The Store complies with laws regarding personal information and strives to review and improve the content of this policy as appropriate.

9. Contact Information

For inquiries regarding the handling of personal information, please contact us at the following:

Utsuwa-ya Mahoro

2-8-20 Kikuna, Kohoku-ku, Yokohama-shi, Kanagawa

222-0011 Japan

TEL: 045-402-5211

Email: contact@osakamaholo.pro